555pub Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 555pub ("555pub," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "Player," or "User") who access or use the 555pub online gaming platform and related services (collectively, the "Platform").

555pub is committed to protecting the privacy and personal data of all players, particularly those based in the Philippines. This Policy is drafted in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

By registering an account on 555pub or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform and contact us to close your account.

2. Personal Data We Collect

555pub collects the following categories of personal data from players and prospective players:

555pub does not knowingly collect sensitive personal information beyond what is strictly required for regulatory compliance and identity verification purposes. Where sensitive data is collected (such as government ID numbers), it is handled with heightened security measures.

3. How We Collect Your Data

555pub collects personal data through the following means:

• Direct Registration: When you create a 555pub account, you provide identity, contact, and financial data directly through the registration process.
• KYC Verification: When you submit identity documents to complete account verification, 555pub collects and processes the information contained in those documents.
• Platform Usage: As you use the 555pub Platform — browsing games, placing bets, making deposits and withdrawals — we automatically collect usage and technical data through server logs and analytics tools.
• Cookies and Tracking Technologies: 555pub uses cookies and similar technologies to collect technical and usage data when you visit the Platform. See Section 7 for full details on our cookie practices.
• Customer Support Interactions: When you contact 555pub's support team via live chat or email, we collect and retain records of those communications.
• Payment Processors: When you make a deposit or withdrawal, our payment processing partners may share transaction-related data with 555pub for reconciliation and fraud prevention purposes.
• Third-Party Verification Services: 555pub may use third-party identity verification and anti-fraud services that collect and process data on our behalf as part of the KYC process.

4. How We Use Your Personal Data

555pub uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your 555pub player account, including processing your registration and verifying your identity.
• Service Delivery: To provide you with access to 555pub's games, promotions, bonuses, and all other Platform features.
• Financial Transactions: To process deposits and withdrawals, verify payment methods, and maintain accurate financial records.
• Regulatory Compliance: To comply with our obligations under Philippine law, including KYC requirements, anti-money laundering (AML) regulations, and PAGCOR licensing conditions.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, cheating, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gameplay patterns and identify players who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Communications: To send you account-related notifications, security alerts, and — where you have opted in — promotional communications about 555pub offers and new games.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the performance, security, and user experience of the 555pub Platform.
• Legal Proceedings: To establish, exercise, or defend legal claims involving 555pub.

555pub will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 555pub processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and 555pub — specifically, to operate your player account and deliver the gaming services you have requested.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including KYC/AML obligations, PAGCOR licensing requirements, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for 555pub's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and business analytics, provided those interests are not overridden by your rights and interests.
• Consent: Where 555pub relies on your consent as the legal basis for processing — for example, for sending promotional communications — you have the right to withdraw that consent at any time by contacting our support team or updating your account preferences.

6. Data Sharing and Disclosure

555pub does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Service Providers: GCash, Maya (PayMaya), and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML service providers engaged by 555pub to verify player identities and screen against sanctions lists and self-exclusion registers.
• Game Software Providers: Game developers and content providers whose games are hosted on the 555pub Platform may receive anonymised or aggregated usage data for game performance purposes.
• IT and Security Service Providers: Cloud hosting providers, cybersecurity firms, and fraud detection services that support the operation and security of the 555pub Platform.
• Regulatory and Law Enforcement Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities where disclosure is required by law or court order.
• Professional Advisers: Lawyers, auditors, and accountants engaged by 555pub in connection with legal, compliance, or financial matters, subject to professional confidentiality obligations.

All third parties with whom 555pub shares personal data are required to handle that data in accordance with applicable data protection laws and 555pub's data processing requirements. 555pub does not permit third-party service providers to use your personal data for their own purposes.

7. Cookies & Tracking Technologies

555pub uses cookies and similar tracking technologies (such as web beacons and pixel tags) on the Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the Platform.

555pub uses the following types of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional Cookies: Remember your preferences (such as language settings and display options) to provide a more personalised experience on 555pub.
• Analytics Cookies: Help 555pub understand how players use the Platform — which pages are visited most, where players encounter errors, and how navigation flows work. This data is used in aggregate and anonymised form to improve the Platform.
• Security and Fraud Prevention Cookies: Used to detect and prevent fraudulent activity, bot traffic, and other security threats on the 555pub Platform.

You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 555pub Platform. For full details on managing cookies, refer to your browser's help documentation.

8. Data Retention

555pub retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

The following general retention periods apply:

• Active Account Data: Retained for the duration of your account's active status plus a minimum of five (5) years following account closure, in compliance with Philippine AML regulations.
• KYC and Identity Documents: Retained for a minimum of five (5) years from the date of submission or account closure, whichever is later, as required by AMLC regulations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in accordance with Philippine financial record-keeping requirements.
• Customer Support Communications: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Technical and Usage Data: Retained for up to twenty-four (24) months from collection, after which it is anonymised or deleted.

When personal data is no longer required, 555pub will securely delete or anonymise it in accordance with our data disposal procedures.

9. Data Security

555pub implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption: All data in transit is protected by 256-bit SSL/TLS encryption. Sensitive data at rest (including financial data and identity documents) is encrypted using industry-standard algorithms.
• Access Controls: Access to personal data is restricted to authorised 555pub personnel and service providers on a strict need-to-know basis. All access is logged and audited.
• Firewalls and Intrusion Detection: 555pub's servers are protected by enterprise-grade firewalls and real-time intrusion detection and prevention systems.
• Regular Security Audits: 555pub conducts regular internal and third-party security assessments, penetration testing, and vulnerability scans to identify and remediate security risks.
• Staff Training: All 555pub personnel who handle personal data receive regular training on data protection obligations and security best practices.
• Incident Response: 555pub maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, 555pub will notify the National Privacy Commission and affected players in accordance with the DPA's breach notification requirements.

While 555pub takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are also responsible for keeping your 555pub login credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.

10. Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 555pub:

To exercise any of these rights, please contact the 555pub Data Protection Officer using the contact details in Section 14. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

11. Children's Privacy and Age Restriction

The 555pub Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. 555pub does not knowingly collect personal data from individuals under the age of 21.

If 555pub becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data, and — where applicable — report the matter to the relevant regulatory authority.

If you are a parent or guardian and believe that your child has registered on the 555pub Platform, please contact us immediately at the details provided in Section 14 so that we can take appropriate action.

12. Cross-Border Data Transfers

555pub primarily processes and stores personal data within the Philippines. However, some of our third-party service providers — including cloud hosting providers, game software developers, and identity verification services — may be located in other countries.

Where personal data is transferred outside the Philippines, 555pub ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012. These safeguards may include:

• Contractual clauses requiring the recipient to apply data protection standards equivalent to those required under Philippine law.
• Transfers to countries or organisations that have been assessed as providing an adequate level of data protection.
• Other legally recognised transfer mechanisms as approved by the National Privacy Commission.

By using the 555pub Platform, you acknowledge and consent to the transfer of your personal data to third-party service providers outside the Philippines where necessary for the delivery of 555pub's services, subject to the safeguards described above.

13. Updates to This Privacy Policy

555pub reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, 555pub will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. We encourage you to review this Privacy Policy periodically to stay informed about how 555pub protects your personal data.

Your continued use of the 555pub Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you must cease using the Platform and may request account closure by contacting our support team.

14. Contact Us & Data Protection Officer

555pub has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact us:

• Data Protection Officer: 555pub DPO
• Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 via the 555pub Platform
• Response Time: We aim to respond to all data-related requests within 30 days

If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information on how to file a complaint with the NPC is available on the NPC's official website.

For responsible gaming concerns, self-exclusion requests, or problem gambling support, please visit our Responsible Gaming page.